If you've recently received medical treatment and need to file for reimbursement with BUPA Global, we've got you covered. Here are the steps to ensure a smooth and hassle-free reimbursement process in order of ease.
1. Upload the bills to the Membersword portal or the Mobile app.
- The fastest means to get your claims assessed
- No need for paper forms, upload photos of your receipts.
- Track the progress of your claims with ease.
- A guide to navigating the portal & app
| Sign in to Membersworld |
2. Email us your receipts.
- Download and complete a copy of the claim form. Notably, you must provide your bank details and the treatment diagnosis, which is essential for claims assessment.
- Attach a clear scan of your receipts.
- Email the completed form and attachments to our team at hello@asktic.com.
- This filing method is only available to BUPA Global Members under the care of The Insurance Concierge, as BUPA does not offer us access to claims filing for members outside our portfolio.
TIPS: Common Issues contributing to delays- Blurred or partial scans or pictures of the invoices.
- Credit card slips stapled to the letterhead conceal the medical provider's details, obscuring them.
- If you email us the claims forms, please include the missing bank details or diagnosis. The omission of these details will undoubtedly hold up the assessment and payout.